|
|
| |
| |
 Place an Order |
Proprietary Rights |
|
Shipping Policy |
Disclaimers of Liability |
|
Cancel an Order |
Indemnity |
|
Returns |
Privacy |
|
Warranties |
Reservation
of Right |
| |
|
Place an Order: We accept MasterCard, Visa, Discover, and
American Express for payment of your purchases at Akitchenplus.com.
All transmitted transactions are encrypted, as explained below, and
all credit card information is maintained on our server in a secure
area that is accessible by authorized personnel only
You may order any item from our website by simply clicking on the
button associated with the description of that item. Please refer to
our secure order form for details.
If you wish to cancel an order please contact us within 48 hours
via Fax, Phone or E-mail. Custom orders and orders which are in
transit can not be cancelled. Your refund will be in the original form
of payment.
 |
|
|
Shipping Policy: Akitchenplus.com ships merchandise to
destinations within the continental United States. We do not ship to
Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands, nor do we
ship to international locations. We cannot deliver to Post Office
Boxes, APO, and FPO addresses. Shipping charges may vary because of
variations in size, destination and weight. Most orders are shipped
UPS GROUND and some over sized or over weight merchandise will be
shipped via special carrier. Express services are available for
expediting your order upon request at an additional cost.
|
|
|
Cancel an Order: If you wish to cancel an order please contact
us within 48 hours via Fax, Phone or
E-mail. Custom orders and orders
which are in transit can not be cancelled. Your refund will be in the
original form of payment.
|
|
|
Returns : Defective
items: If an item of
merchandise is found to be initially defective, refer to
manufacturer's warranty on the product instruction sheet. Defects must
be reported within 10 days of receipt. We will reimburse your return
shipping costs and issue a replacement product, or issue you a refund.
Damaged items : Merchandise
should be examined immediately upon receipt. If an item arrives
noticeably damaged, please refuse shipment and mark the bill of lading
"refused due to damage". Please inform us so we may provide
substitute merchandise upon return receipt.
Concealed damage: If concealed
shipping damage exists which could not be detected immediately on
arrival, an item must be packed in original packaging and we must be
notified within 48 hours of delivery. Freight claims must be filed
with delivering carrier within 7 days on merchandise damaged in
transit. If you allow this time to elapse no claims can be made and a
return cannot be accepted.
Other returns: Only like-new, resalable unused stock
merchandise in original, undamaged cartons will be accepted for
return, subject to inspection. A restocking fee equal to 25% of the
original product invoice will be charged. You are responsible for
obtaining a Return Authorization Number (RA#) from our offices. The
outside of the shipping carton must be labeled clearly with the RA#,
and the product must be returned within ten days after you receive the
RA#. You are responsible for the return shipping costs and for
shipping the product back to the manufacturer per instructions from
our office. Custom orders and any items damaged due to insufficient
packing in return shipment cannot be returned.
|
|
|
Warranties: Please refer to the manufacturer's warranty and
after-warranty repair service information. Although will remain the
responsibility of the manufacturer to ensure the performance of its
warranty, we will be happy to advise you in this regard. Please
contact us to obtain further information.
|
|
|
Proprietary Rights All content included on or comprising the
Akitchenplus web site is protected by copyright, trademark, patent or
other proprietary right, and these rights are valid and protected in
all forms, media and technologies existing now or developed in the
future. All Content is copyrighted as a collective work under the U.S.
and international copyright laws. Except as expressly authorized or
licensed, you may not copy, modify, remove, delete, augment, add to,
publish, transmit, participate in the transfer or sale, lease or
rental of, create derivative works from or in any way exploit any of
the Content, in whole or in part. The logos and other trademarks on
the site are the property of their respective owners and may not be
reproduced, copied, or manipulated in any manner without the express,
written approval of the trademark owner.
|
|
|
Disclaimers of Liability:
With respect to content, images, product & service offered on this
site, neither Akitchen Inc. nor Akitchenplus.com nor any of its
employees, contractors, or subcontractors, makes any warranty, express
or implied, including the warranties of merchantability and fitness
for a particular purpose, or assumes any legal liability or
responsibility for the accuracy, completeness, or usefulness of any
information, apparatus, product, or process disclosed, nor represents
that such use would not infringe privately owned rights.
|
|
|
Indemnity: By using this web site you agree to defend,
indemnify, and hold harmless A Kitchen Inc., Akitchenplus.com, officers,
shareholders, employees, attorneys and affiliates ("Indemnities")
against all claims, expenses, liabilities, losses, costs and damages,
including reasonable attorney’s fees, that may occur (a) in connection
with your use of this site or any hyperlink web site or (b) resulting
from content you supply.
|
|
|
Privacy:
We are serious about protecting your individual privacy.
Akitchenplus.com takes precautions to ensure that your confidentiality is
respected when shopping at akitchenplus.com. Our practices and
procedures are designed to provide security, integrity and
confidentiality when we collect information from you. Akitchenplus.com
uses industry standard SSL security (secure socket layer) software for
the encryption, authentication, and certification of information, to
protect the transmission of personal data. At our offices, we restrict
access to customer information only to those employees who
specifically require it to serve you. Our employees are trained
in guarding customer information and preventing its unauthorized use.
Collection of Personal Information from Site Visitors: Akitchenplus.com may, from time to time, automatically collect such
data as: (1) the home server domain names, IP address, e-mail
addresses, type of client computer, and type of Web browser of
visitors to Akitchenplus.com's Web site, (2) the e-mail addresses of
visitors that communicate with Akitchenplus.com via e-mail, (3)
information such as personal, financial or demographic information,
knowingly provided by the visitor in on-line forms, registration
forms, surveys, and drawing entries, and (4) information on what pages
visitors access through us.
Use of Personal Data Collected: Personal data collected by
Akitchenplus.com may be used by Akitchenplus.com for editorial and
feedback purposes, for a statistical analysis of user's behavior, for
drawing product development, for content improvement, to inform
advertisers as to how many visitors have seen or clicked their
advertisements, and to customize content and layout of
Akitchenplus.com's site. Financial information collected may be used
to bill the user for products and services.
Demographic and profile data collected may be utilized to improve
the visitor’s experience at our site, enabling us to present content
we think they might be interested in. We use customer contact
information to send the user information about our company and
promotional material from some of our partners.
Access to collected data: Akitchenplus.com will not post
collected data on Akitchenplus.com's Web site, or share, rent, or sell
data it collects to third parties. We may disclose to third parties
information which is knowingly and voluntarily disclosed by visitors,
or information in aggregate form.
Our firm does not sell or rent your personal information to third
parties for their own marketing purposes without your express consent.
We seek to operate in a manner which is consistent with applicable
law, and is consistent with our vendors, who have their own comparable
policies relating to the disclosure of personal information.
Akitchenplus.com's Right to Contact User: Akitchenplus.com
reserves the right to contact site visitors regarding account status
and changes to subscriber agreements, privacy policy, or any other
policies or agreements relevant to site visitors.
|
|
|
Reservation of rights:
Akitchenplus.com reserves the right to
change any of the terms and conditions of this website, at any time,
or to notify visitors of the existence and location of a new or
revised privacy policy. By visiting our website you agree to be bound
by the terms and conditions herein and those of our vendors. Further,
Akitchenplus.com reserves the right to refuse or cancel any orders
containing any error, inaccuracy or omission, whether or not the order
has been submitted, confirmed and/or your credit card has been
charged. If your credit card has been charged for the purchase and
your order is canceled, we shall promptly issue a credit to your
account.
|
|
|
|
